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Human support, in your language

Passerelles PAM facilitates access to health, legal, educational and administrative services through a network of multilingual companions.

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Three women discuss documents during a PAM support session.

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Companions

Manage my support sessions

View your appointments and submit your reports.

Companion portal
Families and companions cross a bridge together toward community services.

Passerelles PAM, a collective project

Passerelles PAM is a community partnership project that helps allophone families access essential services. Multilingual companions help them understand the process, find appropriate resources and communicate with professionals.

Listen

Taking the time to understand each situation.

Support

Being present at every step with respect and care.

Build bridges

Connecting people with the right services and resources.

How does it work?

  1. 1

    Request

    A professional or client submits an online request.

  2. 2

    Assessment

    We review the request and determine the needs and required language.

  3. 3

    Matching

    We match the person with an available and qualified companion.

  4. 4

    Support

    The companion supports the person throughout the process.

Multilingual support

Several languages to better understand and be understood.

Confidential cases

Your information is protected and secure.

Personalized follow-up

Support tailored to each situation.